Solutions That Enhance Products, Drive Innovation, and Accelerate Growth

From testing new ideas to improving existing software, we simplify complex tech and navigate compliance so your business can grow securely.

Design

Design a New Product

  • Rapidly bring your vision to reality.
  • Craft beautiful, intuitive and dev-ready UI.
  • Launch with commercial confidence and mimimised risk.

Improve an Existing Product

  • Modernise outdated interfaces and functionality.
  • Streamline complex operational workflows.
  • Drive adoption and improve loyalty.

Strategic

Friction Mapping

  • Expose hidden user drop off.
  • Identify exact revenue leaks.
  • Accelerate conversion and loyalty.

Proposition Design

  • Dedicated UX & UR capability for proposition leaders.
  • Rapid research, prototyping, and validation specialists.
  • Validate concepts to secure boardroom buy-in.

Capability

Team Augmentation

  • Inject flexible senior UX capability.
  • Instantly bridge strategic skill gaps.
  • Accelerate your product ambition.

Research Ops

  • We become your dedicated research operations.
  • Align closely with your product leads and roadmaps.
  • Deliver continuous highly valuable insight.

FAQ's

Low adoption usually stems from complex, outdated interfaces and hidden user friction. Through our Friction Mapping diagnostic, we solve this by mapping the end to end user journey to uncover the exact bottlenecks draining your product performance. We then provide the evidence backed blueprints needed to redesign the experience, ensuring users can complete tasks efficiently and driving long term retention.
Modernising legacy software requires a phased, evidence based approach. Our Product Modernisation service tackles this by auditing your existing workflows, establishing a scalable modern design system, and rigorously testing interactive prototypes with real users. This mitigates operational risk and ensures your new platform launches with total commercial confidence.
Rushing into engineering with unproven concepts often leads to wasted budget and feature bloat. If you are trying to secure executive buy in for a raw idea, our Proposition Design framework tests and validates your concept with real users. Once funded, our 0 to MVP: New Product Design service brings your vision to life through high fidelity interactive prototypes, ensuring you build exactly what the market wants before writing a single line of code.
Traditional recruitment is slow and limits flexibility. We solve this through embedded Team Augmentation and dedicated Research Ops. Our senior practitioners plug seamlessly into your existing agile workflows, providing elite design execution and continuous user insight precisely when your product roadmap demands it, entirely removing the overhead and risk of permanent headcount.
Traditional agencies focus heavily on marketing and visual aesthetics. A specialist UX consultancy like LION+MASON focuses entirely on structural product architecture, complex business logic, and measurable commercial outcomes. Across all of our Solutions, we focus solely on reducing operational friction, driving product sales, and accelerating your commercial growth.