UX Audit Packages
Improve your website, platform or app with actionable insights & prioritised recommendations
OVERVIEW
In today’s competitive digital world, even the smallest UX issues can lead to major user frustration and lost revenue. We’re here to change that.
Our UX Audit services dive deep into your product with heuristic evaluations, user testing, and competitor analysis to uncover hidden opportunities and pinpoint areas for improvement.
Our actionable recommendations boost user satisfaction, increase conversion rates, and create a more intuitive, engaging product.
BENEFITS
PACKAGES
Fundamentals UX Audit
We’ll evaluate your website against best practise criteria, revealing actionable insight & tailored recommendations. For those looking to deliver quick wins and instant improvements.
Activities
Collaborative kick off workshop
We’ll work together to identify your objectives for the website and agree the key areas of focus. This will make sure our recommendations focus on the areas that really matter to you and deliver tangible value.
Comprehensive website evaluation
A Senior UX Consultant will perform a comprehensive evaluation of your site. We’ll use our own benchmarking criteria to assess the usability, design, content/messaging, accessibility and overall user experience.
Insight report & actionable recommendations
You’ll get a tailored report presenting key findings and prioritised recommendations. We’ll highlight current issues / pain points and the actionable steps you can take to address them.
OUTPUTS AND BENEFITS
Cost from £2,500
360 UX Audit
An in-depth evaluation of your customer experience from multiple perspectives. For those looking to uncover holistic insight about how to improve their website, platform or app.
Activities
Everything contained within the Fundamentals Audit, plus the following:
Competitor Analysis
We’ll review up to 3 competitor propositions, benchmark them against your own, and highlight any shortfalls.
Analytics Review
Our Analytics Consultant will evaluate your analytics data, providing insights about how users are interacting with your site.
User Testing
Run & analyse user testing sessions across key user journeys.
Comms Review
We’ll review a sample of customer comms – emails, letters & brochures – and evaluate their messaging, copy, design and impact.
OUTPUTS AND BENEFITS
Cost from £8,750
Conduct research with your target users to uncover their needs, motivations & pain points.
Identify AI opportunities and mitigate risks through a framework of research, exploration & validation.
Bring your ideas to life and test them with real users. A low risk approach to product design.